Verified Solar UK Logo
UK GDPR & DPA 2018 Compliant

Privacy Policy

Effective date: 1 November 2026 • Governed by United Kingdom Data Protection Laws

1. Introduction & Data Controller

Verified Solar UK (verifiedsolar.uk) operates an independent consumer directory and educational platform for renewable energy, solar photovoltaic (PV) systems, and battery storage solutions across England, Scotland, Wales, and Northern Ireland.

We are dedicated to safeguarding the personal privacy of all visitors to our site. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of information when you interact with our website, use our solar calculator, or browse our contractor directory.

Data Controller Details:

Entity: Verified Solar UK

Official Website: https://verifiedsolar.uk

Privacy & Compliance Email: privacy@verifiedsolar.uk

2. Our Core Principles & Zero Cold-Call Guarantee

Unlike traditional lead generation brokers or aggressive marketing comparison websites:

  • We NEVER sell, rent, or trade your personal telephone numbers or email addresses to high-pressure call centres, boiler-room telemarketers, or commercial lead syndicates.
  • Direct Contact Philosophy: We provide verified direct telephone lines (+44) and website addresses for MCS-certified installers so homeowners can contact contractors on their own terms, without forced registration or spam calls.
  • Client-Side Processing: Calculations performed on our UK Solar Savings Calculator run client-side in your web browser and are not retained in a consumer tracking profile.

3. Types of Personal Information We Collect

We only collect the minimum amount of data required to deliver a secure, fast, and informative service:

A. Technical & Operational Data

When you visit our pages, our edge servers (Cloudflare) automatically record standard technical log entries, including your masked IP address, browser type and version, operating system, referring URL, date and time stamp, and requested pages. This information is processed exclusively for DDoS defense, load balancing, and network diagnostics.

B. Voluntary Communications & Enquiries

If you contact us directly via email (e.g., to report an installer listing update or submit a privacy enquiry), we retain your email address and message contents solely to respond to your request.

4. Legal Basis for Processing under UK GDPR

Under Article 6 of the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases:

  • Legitimate Interests (Art. 6(1)(f)): To maintain website security, prevent fraudulent activity, monitor directory accuracy, and provide independent solar guides.
  • Consent (Art. 6(1)(a)): For optional third-party advertising cookies or when you voluntarily submit an enquiry form.
  • Legal Obligation (Art. 6(1)(c)): To comply with applicable UK statutory and regulatory accounting or legal obligations.

5. Third-Party Services, Google AdSense & Advertising

To fund the maintenance and continuous verification of 2,000+ UK contractor records without charging homeowners subscription fees, we display advertisements provided by Google AdSense and reputable clean-energy sponsors:

  • Google AdSense: Google, as a third-party vendor, uses cookies to serve advertisements on our site. Google’s use of advertising cookies enables it and its partners to serve ads based on your visit to VerifiedSolar.uk and other sites on the web.
  • Personalisation Controls: You may opt out of personalised advertising at any time by visiting Google Ads Settings. For more information on how Google processes data when you use partner sites, visit Google's Privacy & Terms Policy.
  • Affiliate Partnerships: When we link to renewable energy equipment guides, battery storage specifications, or certified suppliers, we may receive a modest commission at zero additional cost to you. These relationships never compromise our editorial independence.

For granular details on our cookie usage and instructions on disabling cookies in your browser, please review our comprehensive Cookie Policy.

6. Data Retention & International Transfers

We do not store consumer data indefinitely. Server logs are automatically purged on a rolling basis. Any technical data routed through Cloudflare's global infrastructure is protected by rigorous enterprise security and standard contractual clauses (SCCs) and UK International Data Transfer Agreements (IDTA).

7. Your Statutory Rights under UK Data Protection Law

As a resident of the United Kingdom, you have comprehensive statutory rights under the Data Protection Act 2018 and UK GDPR:

Right of AccessThe right to request confirmation of data processing and obtain a copy of your personal data (Subject Access Request).
Right to RectificationThe right to request correction of inaccurate, incomplete, or outdated personal information.
Right to Erasure ("To Be Forgotten")The right to request deletion of personal information where no overriding legal basis exists for continued processing.
Right to Object & RestrictThe right to object to processing based on legitimate interests or to restrict processing during data disputes.

To exercise any of these rights, please contact our Data Protection Officer at privacy@verifiedsolar.uk. We respond to all verified statutory requests within one calendar month, free of charge.

8. Right to Complain to the Regulator (ICO)

If you believe our processing of your personal data infringes UK data protection regulations, you have the statutory right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom

Helpline: 0303 123 1113 • Website: ico.org.uk

9. Contact Us

For any questions, concerns, or feedback regarding this Privacy Policy:

Verified Solar UK — Legal & Compliance

Email: privacy@verifiedsolar.uk

Postal Region: London, United Kingdom • Operating across England, Scotland, Wales & NI